We have had a great deal of experience in designing and delivering
both training and assessment programmes for business advisers
and for other business support personnel who work in the business
support sector.
We are specialists at designing bespoke programmes to meet
the needs of our clients and the sectors that they work within – we
begin with very detailed discussions to fully understand the
needs of our client, before conducting initial assessment & training
needs analysis if necessary.
Before commencing any design work we will be very clear about
the organisations aims, objectives and expectations from the
intervention; we will understand about the structure and strategies
for the organisation and about what they want to be able to do
differently as a result of the intervention.
We will then commence the design and delivery mechanisms and
review each stage with our client until they are satisfied.
Once a training intervention has begun, we will hold regular
review
meetings with our client to discuss and evaluate progress to
date; this will culminate with a final review meeting where
all aspects of the delivered programme will be evaluated. We
have
used this process when working with a number of small and large
private and public sector organisations to prepare training
and assessment programmes for their business support personnel.
We have prepared programmes for Highlands and Islands Enterprise,
Department for Education & Skills
childcare sector, Business
in Prisons, Development Trusts Association, Local Authorities, Regional Development Agencies
and Business Link organisations.
We have had 50 business advisers develop through our bespoke
training programmes during the last 12 months and 60 business
support personnel currently on our bespoke training programmes,
where some of the specialist bespoke topics include Social
Enterprise, Active Brokerage, the Childcare Bill & 10 Year
Strategy and managing teams.
We have had over 500 business support personnel develop through
our bespoke assessment programmes and
currently have had 200 complete the City & Guilds Profile of
Achievement and 140+ working towards it.
The business personnel supported and developed through these
programmes include Chief Executives, Skills Managers, Training
Managers, Business Advisers, Business Information Officers, Skills
Brokers, Team Leaders, Project Managers, Administrators, Fund
Raising Officers, Surveyors, ICT Specialists, Quality Managers,
Environmental Experts, etc.
All of these personnel had a programme devised which had generic
and bespoke aspects within it to enable standardisation through
core units and individual specialisms through job related units.
